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Maingear Reviews

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Overall Rating

4.0
4 Reviews
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About Maingear

Maingear is a privately-owned company that specializes in custom-built, high-performance PCs. Founded in 2002 by Wallace Santos, the company has built a reputation for delivering high-quality, high-performance machines that are tailored to meet the specific needs of its customers. Maingear's focus is on delivering the best personal support, build quality and performance, which is why the company designs, builds and tests all of its systems in-house, ensuring that each and every machine meets the company's strict standards for quality.

The company provides a wide range of product offerings tailored to the varying demands of each customer, whether they are a PC gamer, a creative professional, or need a reliable home/home office system.

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Maingear Customer Reviews (4)

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Molly Moran
Molly Moran
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Feb 14, 2023
John Gibbs
John Gibbs
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Feb 14, 2023
Dominic Szabados
Dominic Szabados
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Feb 10, 2023
Michael Wilson
Michael Wilson
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Feb 9, 2023

Maingear Customer’s Q&A

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Maingear Features and Benefits

Here are some key features and benefits of Maingear:

  • Highly Customizable: Offers a range of options for customizing your PC.
  • Design: Beautiful design with customizable front panel.
  • Customer Support: Known for excellent customer service.
  • Prebuilt and Build-to-Order Options: Offers both prebuilt systems and the option to build your own.
  • Quality Assurance: Each system is hand built from beginning to end, assembled and wired for maximum air-flow then integrated with the latest hardware drivers.
  • Variety of Products: Provides a wide range of product offerings tailored for the varying demands of each customer.
  • First Class Service and Support: Upfront and honest service and support.
  • Designed In The USA: All products are designed in the USA.
  • Lifetime USA Support: Offers lifetime support for all their products.
  • Free Labor: Provides free labor for their products.
  • 72 Hour Testing: All products go through a 72-hour testing phase.
  • Exceptional Build Quality: Every detail of a Maingear system is carefully scrutinized and perfected through Maingear’s quality assurance process.
  • Powerful Hardware: The MG-1 Ultimate has an Intel Core i9-14900K with 24 cores, 32GB of DDR5 RAM, an Nvidia GeForce RTX 4090, and 2TB of Gen4 M.2 NVMe SSD storage.
  • Design and Build Quality: The MG-1’s chassis is also quite big, so users will need a decent amount of desk or floor space for this powerful tower. It’s 19 inches tall, 8.1 inches wide, and 16.9 inches deep (48.3 by 20.6 by 42.9 centimeters).
  • Customizable Face Plate: The front fascia is extremely clean, sporting a customizable face plate that swaps using a magnetic system.
  • Clean Builds with Excellent Cable Management: Maingear prides itself in really clean builds with excellent cable management.

About Maingear.com Prices and Cost?

Maingear.com offers a range of custom PC options with varying prices to suit different budgets and needs. The MG-1 gaming desktop, a popular choice, starts at an accessible price point, allowing for a personalized gaming experience. Prices for Maingear's custom PCs begin at around $1,099, with the Zero Series desktops starting at $1,399. For those seeking high-end builds, costs can rise significantly, reflecting the premium components and customization involved. The company also provides financing options to make purchases more manageable, offering monthly plans with transparent terms and fair rates. This approach ensures that customers can access high-performance gaming systems without immediate full payment.

About Maingear.com Payment Method?

Maingear.com offers financing options through Bread Payâ„¢ and PayTomorrow. Customers can pay for their purchases over time with affordable monthly plans at competitive interest rates. There are no prepayment penalties, and the application process is simple, with an instant decision that does not affect the credit score. Financing terms can range from 3 to 24 months, depending on the customer's preference and credit approval. Additionally, it's possible to split payment between Bread financing and a credit card. For business clients, there are custom leasing or financing plans available through a business financing partner.

Maingear FAQs

FAQ

Maingear Alternatives

Here are the top 10 alternatives to Maingear:

  1. Origin PC: Offers custom-built computers and laptops for gaming and professional use. All models and classes of PCs and laptops are configurable to match the specs you want.

  2. Xidax: Known for its big name sponsorships with popular gamers/influencers. They offer a variety of custom-built PCs.

  3. BLD (by NZXT): Offers a range of custom-built gaming PCs.

  4. iBuyPower: Provides a wide selection of custom gaming PCs.

  5. CyberPowerPC: Known for their gaming PCs, they offer a variety of custom-built options.

  6. Digital Storm: Offers a range of high-performance gaming computers.

  7. Falcon Northwest: Known for their high-end gaming PCs and laptops.

  8. Avadirect: Offers a wide range of custom-built PCs.

  9. Computer Upgrade King: Provides a variety of custom-built computers.

  10. Singularity Computers: Known for their high-performance custom PCs.

These companies offer a variety of custom-built PCs and laptops, suitable for both gaming and professional use. They all provide different options for customization, allowing you to choose the specs that best suit your needs.

FAQ

Maingear.com Return Policy?

Maingear.com provides a 30-day money-back guarantee for products returned within 30 days of receipt. Products are subject to a 20% restocking fee upon return. The warranty policy covers all original parts during the warranty period, with no charge for repair labor or phone support. Within the first 30 days, US ground shipping costs for warranty issues are covered. After this period, customers are responsible for shipping costs to Maingear, while return shipping after repair is covered by Maingear. The warranty does not cover damages caused by improper installation, misuse, or external factors. Cancellations are allowed until the order is shipped or begins being built, with a 5% service fee on all canceled processed orders. Orders over $5000 and financed orders are not eligible for return. All returns must include original packaging, accessories, and manuals, and an RMA number must be obtained from customer support prior to returning merchandise.

FAQ

How do I apply for financing on Maingear.com?

To apply for financing on Maingear.com, follow these steps: Configure the desired PC and add it to the shopping cart. Proceed to checkout and enter the billing/shipping information. On the payment information screen, select "Applying for financing" from the dropdown menu. Place the order and on the order confirmation screen, click "Complete Application" to begin the financing process with Bread Payâ„¢. Applicants must be US residents and 18 years or older. It's also possible to get pre-qualified by visiting the financing page and clicking the "GET MY RATE" button. The application process is straightforward, offering an instant decision without impacting the credit score.

FAQ

Can I return a customized PC from Maingear.com?

Customized PCs from Maingear.com are eligible for return under the 30-day money-back guarantee, subject to a 20% restocking fee. However, orders over $5000 and those that have been financed are not eligible for return. Returns must include all original packaging, accessories, and manuals. Prior to returning, a Return Merchandise Authorization (RMA) number must be obtained from customer support. It's important to note that the warranty does not cover damages from improper installation, misuse, or external factors. Shipping costs for returns after the first 30 days are the responsibility of the customer.

FAQ

What is MAINGEAR's cancellation policy?

Any order can be canceled before it is shipped. Orders canceled after shipment are subject to a 20% restocking fee. Contact MAINGEAR to cancel your order.
FAQ

What is MAINGEAR's return policy?

MAINGEAR offers a 30-day money-back guarantee. Returns are subject to a 20% restocking fee. No refunds for shipping costs or custom work. Contact MAINGEAR customer support for an RMA# before returning merchandise.
FAQ

When can I expect my PC to ship?

This advisory and your current order status should tell you all you need to know. The lead time you were provided when making your purchase is what MAINGEAR is striving for, but some orders may require a little extra time, while others may ship out ahead of schedule.
FAQ

I haven't heard anything in a bit, what's going on with my order?

MAINGEAR hasn't forgotten about you! While it may look like there isn't movement on your order, some stages can progress quicker than others based on various factors. MAINGEAR will notify you as your system moves to the next phase of the build process.
FAQ

How long does the "in queue"/"system assembled"/"QA burn-in" process take?

The build queue is managed dynamically, and things may shuffle around to ensure MAINGEAR is working as efficiently and diligently as possible. Some orders may get assembled earlier and spend a longer period of time waiting for QA, while others may spend a longer time in queue waiting for assembly.
FAQ

I placed my order a few days ago and selected FedEx Overnight delivery. Where's my shipment?

The shipping method you select only determines the shipping carrier and transit time. The shipping process begins after the order is shipped from MAINGEAR.
FAQ

About Maingear.com Popular Products and Services?

Maingear.com is renowned for its high-performance custom PCs, offering a range of products that cater to gaming and professional needs. The MG-1 stands out as a popular gaming desktop, designed for advanced performance and unlimited customization. For those seeking pre-configured systems, Maingear provides options that are ready to game. They also offer financing solutions to make purchasing easier. In addition to gaming desktops, Maingear crafts custom PCs, gaming laptops, and small form factor (SFF) or media center PCs. Their workstations, like the PRO WS, are tailored for professional use, and they have recently introduced the PRO AI for specialized tasks. Customers can expect dedicated support and service from a team of skilled technicians.

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